Replies in seconds, not hours

The AI front desk for your business.

Customers book whoever replies first. Pathir answers every call, text and email in seconds, day and night, and books them in before they try someone else.Customers book whoever replies first. Pathir answers every call, text and email in seconds. Ready in 5 minutes.

  • 2 weeks free
  • No card needed
  • Ready in 5 minutes

Rather talk it through? Book a demo

Phone calls Text messages Emails Bookings Reminders
Incoming callAnswered by Laura · 9:42pm
Live
Thanks for calling Brightwater Plumbing, it's Laura. How can I help?
Hi, my kitchen tap won't stop dripping. Can someone come out?
Of course. I've got tomorrow at 9am or 11:30am. Which suits you?
9am please.
Done. Could you spell your surname for me?
P-A-T-E-L.
Thanks, Sam. You're booked for 9am tomorrow. I'll text you the details now.

Added to your calendar

Sam Patel · Dripping tapTomorrow, 9:00 – 10:00

Reminders, sent for you

  • Confirmation text and email Now
  • Reminder 24 hours before
  • Reminder 1 hour before
  • On their way 10 minutes before

Rather talk it through? Book a demo

Every channel handled.

Calls, texts and emails all go to the same receptionist. She knows your business and remembers every customer.

Phone callOut of hours, 11:15pm
There's water coming through my ceiling!
I'm putting you straight through to the owner now.
Emergency transferred to you
Text messageReturning customer
Hi, can I move my appointment to Friday?
Hi Sam! Friday at 2pm is free. Shall I move it?
Booking moved, calendar updated
EmailNew enquiry
How much do you charge for a boiler service?
A boiler service is £90. I have Tuesday or Thursday morning free.
Question answered from your prices
Phone callWhile you're busy
Do you cover Islington?
We do. Would you like me to book someone in?
New customer booked
How it works

Set up in 5 minutes.

No forms, no scripts to write. Poppy learns your business and builds your receptionist for you.

01

Enter your website

Poppy reads it and picks up your services, prices, hours and the areas you cover.

yourbusiness.co.uk
Build my front desk →
02

A 3-minute call with Poppy

She asks only what your website doesn't say, like how you handle emergencies.

PoppyHas a few quick questions
2:41 left
03

Go live

You get your own phone number, text line and email address. Connect your calendar and you're done.

Phone Live
Texts Live
Email Live

Your whole front desk, on autopilot.

So you can stay on the job, and never lose a customer to a competitor who replied first.

Answers every call

Day and night, in a natural voice, using what's on your website.

Books into your calendar

Checks when you're free, books the job, and moves or cancels it when asked.

Replies to texts and emails

The same receptionist on every channel, so customers get one consistent answer.

Sends reminders

A confirmation, then reminders 24 hours, 1 hour and 10 minutes before.

Remembers customers

Names spelt right, addresses and past jobs, so returning customers never repeat themselves.

Flags what needs you

Urgent jobs are put through to you. Anything it can't answer lands in your inbox.

Works with

Google Calendar Your mobile, for urgent calls Your website

Built for small businesses.

For anyone who can't always pick up the phone, and can't afford to lose the customer to someone who does.

Trades

Plumbers, electricians, builders

Book the job while your hands are full, before they ring the next plumber.

Health and beauty

Clinics, salons, spas

Fill your diary and cut no-shows with automatic reminders.

Local services

Cleaners, agents, garages

Reply to enquiries straight away, even out of hours, before they try someone else.

What do missed leads cost you?

Customers go with whoever gets back to them first. A missed call, or a text or email answered three hours later, is often a customer for your competitor. Put in your own numbers.

Roughly how many customers get in touch each day?

Lost each month

£2,600

Lost each year

£31,200

Simple pricing.

One extra customer pays for the month.

  • No card needed
  • No contract
£0 for 2 weeks

Solo

For sole traders

£0 for 2 weeks

£97/month after

Try 2 weeks for £0

80 customers a monthAbout 4 a day

£0 for 2 weeks

Growth

For medium-sized businesses

£0 for 2 weeks

£297/month after

Try 2 weeks for £0

250 customers a monthAbout 12 a day

Scale

For multi-site businesses

Custom

Priced for your business

Talk to us

250+ customers a monthSet up one to one

Questions, answered.

How much does it cost?

Founding members get 2 weeks free, with no card needed. After that, Solo is £97 a month (handles up to 80 customers a month), Standard is £147 a month (up to 120) and Growth is £297 a month (up to 250). Everyone who gets in touch counts once a month, however many times. Pay yearly in advance and you get 2 months free. Busier businesses get a custom plan, and a busy month never costs extra.

Is there a contract?

No. Pathir is month to month, or yearly if you pay in advance and get 2 months free. There's no minimum term and no setup fee.

What happens if I cancel?

Just cancel from your dashboard and your plan won't renew. Everything keeps working until the end of the period you've paid for, then it stops: if you paid yearly, that's the end of your year. We don't refund part-used months or years. No calls, no forms, no notice period.

What happens when the free trial ends?

Nothing is charged, because we never asked for a card. Pick a plan to keep your receptionist, or simply let the trial end.

Is it secure?

Yes. Everything is encrypted in transit, passwords are never stored, the logins for services you connect are encrypted, and each business only ever sees its own data. For clinics, callers' identity is checked before anything private is shared. Your data is never used to train AI. How we keep data safe.

How long does setup take?

About 5 minutes. Enter your website, have a 3-minute call with Poppy, and your receptionist is ready with its own number, text line and email address.

Do I need to change my phone number?

No. Pathir gives you a new number for customers to call and text. You can also have urgent calls, or anything you choose, put through to your own phone.

Why does replying fast matter?

Customers often contact a few businesses at once and go with whoever gets back to them first. If you're busy with a customer and reply hours later, they've usually booked someone else. Pathir replies in seconds, day and night, so you get there first.

What if it doesn't know the answer?

It never makes things up. It takes the customer's details and flags the conversation for you, so you can get back to them.

Can it book appointments?

Yes. Connect Google Calendar, or Cliniko if you run a clinic, and it books, moves and cancels appointments, then sends the customer confirmations and reminders they can reply to.

Can I teach it how I like things done?

Yes. Review any conversation with Poppy and tell her what to do differently. Your receptionist learns from it straight away.

Never miss a customer

Your AI front desk answers every call, text and email in seconds, so the customer is yours, not your competitor's. Ready in 5 minutes.

Or book a demo